Surgery booking, with a QR code
Create a booking page for your ward surgery in seconds. Residents scan the QR code or follow the link and choose a slot. You see who's booked, with capacity tracked for you and a printable sheet ready to go.
THE COUNCILLOR WORKSPACE
Less paperwork.
More helping people.
Resident emails become organised casework automatically, alongside your contacts, ward diary and campaigns, in one connected platform built by a serving councillor.
New to CllrWay? You can explore with a completely fictional electoral register.
Good morning, Councillor TaylorYour ward at a glance
12Open cases
3Need following up
2Replies to review
Cases needing attentionView all →
Streetlight out on Oak LaneJane Parker · Ref CW-1042
Follow upMissed bin collectionMichael Lewis · Ref CW-1041
In progressFootpath repair updateSarah Evans · Ref CW-1037
Updated↗ Your residents, cases and next actions. Together.
Illustrative preview · Fictional names and Mytown data
Automatic email-to-casework
Your inbox. Your casework. Automatically connected.
Connect your email, turn resident enquiries into organised casework, automatically categorise issues and keep track of every follow-up. Less copying, less searching, more time helping residents.
Illustrative example · Fictional names and Mytown data
Find people, not email addresses.
Writing a new email or replying to an existing one? Simply start typing a name and CllrWay searches your organisation's Microsoft Entra directory to help you find the right person.
No hunting through Outlook, no guessing email addresses. Just find, select and send, without leaving CllrWay.
- Connects to your Microsoft 365 mailbox
- Issue, resident and history kept together on one case
- Chasers, reminders and calendar keep follow-ups on track
- Replies filed against the right case
- Find council colleagues instantly by name
- No searching for addresses or switching to Outlook
ONE CONNECTED WORKSPACE
Everything your ward work needs. Finally together.
Explore a few of the ways CllrWay brings familiar tasks into one place. These previews use fictional Mytown examples, never live resident data.
CASE MANAGEMENT
Every resident issue. One clear place to manage it.
Open a case, see its history, keep documents and correspondence together, then track it all the way to resolution.
- Residents and households linked to casework
- Categories, status and case history
- Chasers, reminders and follow-ups
cllrwayMYTOWN / FICTIONAL DATACT
Case managerResident cases
12Open
3Due for a chaser
27Completed
RESIDENT / ISSUECATEGORYSTATUS
Jane ParkerStreetlight · Oak LaneHighwaysFollow up
Michael LewisMissed recycling collectionWasteIn progress
Sarah EvansUneven pavementHighwaysUpdated
Canvassing & deliveryMytown North route
4Road segments
86Houses
3Batches
01Oak Lane24 addressesBatch 1
02Willow Close18 addressesBatch 1
03Beech Road22 addressesBatch 2
04Ash Avenue22 addressesBatch 3
Campaign managerMytown North · Sample election
JourneyElection journey4 of 7 sample tasks
✓Confirm candidacyComplete
✓Prepare nominationComplete
✓Record campaign spendingComplete
○Review remaining deadlinesTo do
Demonstration interface for illustration only — all residents and figures are fictional.
TIME-SAVERS BUILT IN
The small jobs that eat your week.
Done for you.
Booking slots, collecting resident views, sharing your diary, mapping cases and printing routes, all generated inside CllrWay.
Surveys that reach your ward
Share a survey link or QR code on leaflets, posters and social media, and gather views from residents without a stack of spreadsheets. Results build up as people respond.
Your calendar, wherever you look
Subscribe to your CllrWay calendar in Outlook, Apple or Google Calendar, so meetings, surgeries and reminders follow you. Bring another calendar into CllrWay too, for one complete view of your diary.
See your casework on the map
Addresses are geocoded automatically, so cases appear as pins on a ward map. Spot hotspots at a glance, with a breakdown of open cases by category alongside.
Canvassing routes, printed with maps
Build door-knock and leaflet routes road by road, then print every batch with a map, walking order and address list. Volunteers get a clear sheet; you get coverage you can track.
Attainment dates, never missed
Young residents approaching voting age are flagged on your home screen as their attainment date nears. One press of a button generates a personalised welcome letter, ready to print and post.
Illustrative graphics · Fictional Mytown examples, not real data or scannable codes
BEYOND THE INBOX
Your ward doesn't stop at casework.
Neither do we.
Alongside casework, CllrWay covers the rest of the role in the same workspace.
Residents & households
Import your register, find residents quickly and keep issue histories linked to the right people and addresses.
Planning, HMOs & highways
Track local planning matters, property concerns and pothole reports alongside your wider ward work.
Contacts & correspondence
Maintain useful contacts, letters and templates without searching through old email chains.
Register of interests
Keep personal interest declarations recorded in a dedicated, structured part of the application.
Ward team collaboration
Work with authorised colleagues using module permissions and appropriate access to shared ward information.
TRY BEFORE YOU IMPORT REAL DATA
No electoral register to hand? No problem.
New users can explore CllrWay with a ready-made sample register of 500 completely fictional electors from Mytown.
01Request access to CllrWay
02Create a dataset and import the fictional sample
03Explore, then delete the test dataset when you're ready to start properly
Deleting a dataset removes its associated resident and casework information. Separate contacts and Register of Interests entries remain and should be cleared separately if used for practice.
X
Mytown Sample RegisterExcel workbook · Fictional practice data
✓500 fictional electors
✓ Made-up names and streets
✓ Multiple electors per household
✓ No real resident information required
Download free sample register
EXPLORE WITHOUT USING REAL RESIDENT DATA
Made for councillor work
Designed from real experience of handling residents' issues.
Microsoft sign-in
Authentication through Microsoft identity, with controls for authorised access.
Verified email publisher
CLLRWAY LTD is a Microsoft Verified Publisher for its email integration.
QUESTIONS BEFORE YOU BEGIN?
It’s easier to get started than you think.
A few things councillors usually want to know before trying CllrWay.
Can I connect my council Microsoft 365 email account?
CllrWay supports a Microsoft 365 email connection. Your council's IT team may need to approve access first. Our Email Setup guide explains the process, including the details to send to IT.
Where can I learn how to use the features?
The CllrWay Help Centre includes step-by-step guides for getting started, case management, email and more.
THE WAY FORWARD
You've got a ward to look after.
Let CllrWay help with the rest.
See what a calmer, more connected working day could look like.
© 2026 CLLRWAY LTD